Terms of Use
Last Updated: April 5, 2025
Welcome to Pride Roofing Canberra
Welcome to the Pride Roofing Canberra website ("Site"), accessible at https://prideroofingcanberra.com.au. These Terms of Use govern your use of our website and the services we provide. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Pride Roofing Canberra website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use our Site.
2. Services Description
Pride Roofing Canberra is an online platform that connects users with qualified roofing professionals and contractors in the Canberra region. We provide a directory service that allows users to find, compare, and contact roofing service providers for various projects including roof repairs, replacements, inspections, gutter services, leak detection, storm damage repairs, and other related roofing services.
3. User Information and Third-Party Sharing
3.1 Information Collection
When you use our services, you may provide personal information through contact forms, quote request forms, or other interactive features on our Site. This information may include, but is not limited to:
- Your name
- Email address
- Phone number
- Physical address
- Property details
- Roofing project requirements
- Preferred timeframes
- Photos of your roof (if uploaded)
3.2 Sharing with Third-Party Contractors
PLEASE NOTE: By submitting your information through our Site, you explicitly acknowledge and agree that:
- Your contact details and project information will be shared with third-party roofing contractors and service providers listed on our platform.
- These third parties are independent businesses and not employees or representatives of Pride Roofing Canberra.
- Pride Roofing Canberra does not control how these third parties store, use, or handle your information once it has been shared with them.
- Third-party contractors may contact you directly regarding your service requests.
- Third-party contractors may maintain their own databases and records of your information according to their own privacy practices.
- You may receive multiple quotes or contacts from different service providers.
3.3 Consent to Data Sharing
By using our services and submitting information through our forms, you expressly consent to:
- The collection of your personal information as described above
- The sharing of your information with relevant third-party contractors to fulfill your service requests
- Being contacted by these third parties regarding your project requirements
- Receiving follow-up communications related to your roofing needs
4. User Accounts and Registration
4.1 Account Creation
Some features of our Site may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.
5. User Conduct and Prohibited Activities
When using our Site, you agree not to:
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Submit false or misleading information
- Interfere with the proper functioning of the Site
- Attempt to gain unauthorized access to any portion of the Site
- Use the Site for any unauthorized commercial purposes
- Harass, threaten, or intimidate contractors or other users
- Upload content that is offensive, defamatory, or infringing
- Use automated systems or software to extract data from our Site
- Attempt to reverse engineer any aspect of our Site
6. Intellectual Property
6.1 Site Content
All content on the Pride Roofing Canberra website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Pride Roofing Canberra or its content suppliers and is protected by Australian and international copyright laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our express prior written consent.
7. Third-Party Websites and Services
7.1 External Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Pride Roofing Canberra. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7.2 Contractor Services
Pride Roofing Canberra is not responsible for the quality of work, timeliness, or conduct of any contractors you engage through our platform. Any contractual relationship formed is between you and the contractor, not with Pride Roofing Canberra. We recommend that you:
- Verify contractor licenses and insurance
- Request and check references
- Get written quotes and contracts
- Never pay the full amount upfront
- Inspect completed work before final payment
8. Disclaimer of Warranties
8.1 Service Provision
The Pride Roofing Canberra site is provided on an "as is" and "as available" basis. We make no warranties or representations about the quality, accuracy, reliability, suitability, or availability of the contractors or services listed on our Site.
8.2 Contractor Work
Pride Roofing Canberra does not endorse, guarantee, or take responsibility for the quality of work performed by contractors listed on our platform. We recommend that users conduct their own due diligence before engaging any contractor.
8.3 Information Accuracy
While we strive to provide accurate information about roofing services and contractors, we cannot guarantee that all information on our Site is complete, accurate, or up-to-date. Prices, availability, and service offerings may change without notice.
9. Limitation of Liability
To the maximum extent permitted by law, Pride Roofing Canberra shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use of or inability to use the Site or services
- Any actions or decisions made by contractors you connect with through our platform
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our Site
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site
Our total liability for all claims related to these Terms shall not exceed the greater of $100 or the amount you paid to us, if any, in the past six months.
10. Indemnification
You agree to indemnify, defend, and hold harmless Pride Roofing Canberra, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.
11. Modifications to Terms
Pride Roofing Canberra reserves the right to modify or replace these Terms at any time. If we make material changes, we will notify users by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
12. Termination
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Australian Capital Territory and the Commonwealth of Australia, without regard to its conflict of law provisions.
14. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved through negotiation in good faith. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in accordance with Australian arbitration laws. The arbitration shall take place in Canberra, ACT.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
16. Entire Agreement
These Terms constitute the entire agreement between you and Pride Roofing Canberra regarding the use of our Site and services, superseding any prior agreements between you and us.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@prideroofingcanberra.com.au
Address: Canberra, ACT, Australia
By using the Pride Roofing Canberra website, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them.